SUPPORT & HANDHOLDING
We work closely with your IT department for a smooth transition into Mac/iOS environment
Support & Handholding
IT teams who are in the process of deploying Apple devices in the enterprise often require support and handholding. Softcell works closely with IT teams during the deployment process. Our team of technical consultants work onsite along with the IT teams of customers in ensuring a seamless deployment and transition to a Mac / iOS environment.
Once the deployment sign off is complete, we have a range of post sales support services that enterprise customers can consider.
Depending on the specific support requirement of customers, we create a custom support proposal to ensure that our technical support experts manage the Mac/iOS environment in the enterprise on behalf of the IT team.